OUR CCPA PRIVACY POLICY

• We value and respect your privacy, and are committed to protecting it under this Privacy Policy. This Privacy Policy describes the types of information LABQUOTE (“Company”, “we,” “us” or “our”) may collect from you (“user,” “you,” or “your”) or that you may provide to us when you use or access the website www.labquote.ai (the “Website”), mobile application LABQUOTE (the “App”) (collectively the “Services”) and how we use that information. This California Consumer Privacy Act (CCPA) Privacy Policy describes your rights as a California resident under the CCPA and how we collect, use, disclose, and protect your personal information when you use our marketplace platform (Services). This policy applies solely to individuals who reside in the State of California and supplements the information contained in our general Privacy Policy. Please read this policy carefully to understand your rights and our obligations under the CCPA. By using our Services, you acknowledge that you have read and understood this CCPA Privacy Policy and our general Privacy Policy.

CHANGES TO OUR PRIVACY POLICY

We may revise this CCPA Privacy Policy from time to time. We shall notify users when such updates are made, and all changes are effective immediately when we post them. The date the privacy policy was last revised is identified at the top of the page. You are responsible for ensuring we have an up-to-date active and deliverable email address for you, and for periodically visiting this Privacy Policy page to check for any changes. Your continued use of the Services after we make changes is deemed to be acceptance of those changes, so please check the policy periodically for updates.

INFORMATION YOU PROVIDE AND WE MAY COLLECT

We may collect the following categories of personal information, as defined by the CCPA:

• Name, email address, postal address, phone number, IP address, account login information.
• Products or services purchased, transaction information, and purchase history.
• Browsing history, search history, and interactions with our website or app.
• Geographic location information if enabled on your device.
• Job title, employer, or business-related details (if applicable).
• Preferences, characteristics, and behavior patterns drawn from the above data.
• We do not collect **sensitive personal information** unless explicitly stated and necessary for the Services.

SOURCES OF PERSONAL INFORMATION

We may collect personal information directly from you when you:

• Create an account or profile on our platform.
• Purchase products or services.
• Contact customer support or communicate with us.
• Interact with our website or mobile app.

We may also collect information from third-party sources, such as:

• Payment Processors
• Marketing Partners
• Publicly available data sources

HOW DO WE USE YOUR PERSONAL INFORMATION

We may use your personal information for the following business purposes:

• To provide and improve our Services.
• To facilitate transactions.
• To respond to customer inquiries and provide support.
• To personalize your user experience.
• To analyze and improve the functionality of our website.
• To comply with legal obligations or resolve disputes.

We do not sell your personal information as defined by the CCPA.

SHARING YOUR PERSONAL INFORMATION

We may share your personal information with the following categories of third parties:

• Service Providers including payment processors, shipping carriers, marketing agencies, and cloud service providers that assist us in providing our Services.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the successor entity.
• To comply with court orders, legal proceedings, or to protect the rights and safety of our business or users.

YOUR RIGHTS UNDER THE CCPA

As a California resident, you have rights under the California Consumer Privacy Act (CCPA) :

• Right to Know: You have the right to request the categories and specific pieces of personal information we have collected about you in the past 12 months.
• Right to Delete: You have the right to request the deletion of your personal information, subject to certain exceptions.
• Right to Opt-Out of Sale: While we do not sell your personal information, you have the right to opt-out if we were to engage in such activity in the future.
• Right to Non-Discrimination: You will not be discriminated against for exercising any of your CCPA rights, such as denial of services or changes in pricing.

EXERCISING YOUR CCPA RIGHTS

To exercise any of your CCPA rights, you can submit a verifiable consumer request by:

• Email: info@labquote.ai
• Calling us at 866-522-7868.
• Visiting https://labquote.ai page.
• Mailing us at: 10755 Scripps Poway Pkwy Suite F421; San Diego, CA 92131

You may only make a verifiable consumer request for access or data portability twice within a 12-month period. The request must:

• Provide sufficient information that allows us to verify you are the person about whom we collected personal information.
• Describe your request with sufficient detail that allows us to properly understand and respond to it.

We will respond to your request within 45 days of receipt, subject to possible extension of 45 additional days if necessary.

AUTHORIZED AGENT

You may designate an authorized agent to submit a CCPA request on your behalf. To do so, you must provide written permission for the agent to act on your behalf, and we may require the agent to verify their identity with us.

DATA SECURITY

We implement reasonable security measures designed to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.

Your Questions & Comments

• We always welcome feedback you may have about our products and services. All feedback, comments, requests for technical support and other communications relating to the Terms or our Services, should be sent to: info@labquote.ai. These Services are operated by LABQUOTE, LLC, a California limited liability company.